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Catch November rebates
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Brands we carry
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OUR TEAM
Just Good People
Metro Heating and Cooling have been providing quality Heating and Air conditioning products across Metro Melbourne, with the intent on helping people access the Victorian Government Rebate Program.
Our mission is simple: to ensure that every household in Melbourne has access to reliable, eco-friendly, and cost-effective heating and cooling solutions. We believe that everyone deserves to enjoy a comfortable home environment without compromising on energy efficiency or breaking the bank.
Metro Community
Discover the vibrant moments of our dedicated Metro Heating & Cooling team, showcasing our commitment, teamwork, and professional spirit in delivering top-notch services.
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See What Our Customers are Saying
We work tirelessly to build long-term trust with our customers
which is reflected in the reviews below.
I initially started out dealing with Ben who was fantastic and answered every question I had about the 16kw Mitsubishi system. There were a few small issues when installing the new unit but the team lead by Andre were awesome in fixing the problem promptly. I can’t thank Andre enough for his quality work and professionalism he made sure the job was done right.Andre made a special trip back which was 900km to make sure everything was working the way it should be.I would highly recommend Metro heating and Cooling. There pricing was very good as well.
Cutomer
I recently had Metro heating and cooling install my air conditioning under the VEU Rebate program, and I'm really happy with the service. Jake and his team were great—professional and efficient. He even came in on a public holiday to finish up, which I really appreciated. The whole process, from getting the quote to completion, was quick and easy. I'd definitely recommend them for anyone needing air conditioning work.
Cutomer
The team from Metro Heating and Cooling did a great job with the quote and install of our new reverse cycle air conditioner.I contacted a number of suppliers, but Metro stood out for their level of service and communication.I always received prompt responses to my questions from the service centre, with simple, clear advice.The install team did a great job, providing clear, easy to understand advice and was flexible with the siting of the various units, to achieve the best outcome for our home.I have not hesitation in recommending Metro Heating and Cooling.
Cutomer
I can't recommend Metro Heating and Cooling highly enough! From the initial contact with Stephen, who was incredibly helpful and knowledgeable, to the professional and efficient installation by the technicians, the entire experience was exceptional. They explained everything clearly, answered all my questions patiently, and completed the work quickly and neatly. They even offered helpful tips on maintaining my new system for optimal performance.
Cutomer
I would like to thank metro heating and cooling team, especially Cory. Team was amazing in their work and got my installation done on the committed date. No hassle. Explained the details about product which i am getting. Once i paid deposit, they started tracking everything for me and get my installation done. I highly recommend metro heating and cooling and their quote.Thank you team. Keep doing good
Cutomer
I have no hesitation to recommend Metro Heating & Cooling.The whole team was great!!From office guys to installers so easy to get my job done.I had 3 split systems installed today by Sparky Rhys & plumber Matt & what a great team they are!!.Professional, polite & their advice on placement of units was very helpful & they know their profession.Thankyou very much everyone. From start to completion...was a very easy pleasant process.
Cutomer
We just took advantage of the government subsidy for changing our gas ducted heating to split systems. Had 4 quotes and these guys were the best in terms of communication, knowledge on products and they felt genuine compared to other people I had spoken to.They weren’t the cheapest but they actually beat my other quotes and installed in a few days after my deposit was made! Super impressed and now we have new aircons! Thanks to Leeroy who made it all happen with great customer service 👏
Cutomer
Metro Heating & Cooling installed my TCL Multi-head split system. The installation team was excellent. I am very pleased with the service I received. I would highly recommend them. Thank you Leroy.
Cutomer
Just a note to say thank you for all the work you have done. It was a very smooth process. From talking the Leroy (who was a champ btw) to the entire team that installed the new ducted system.Then there was Jayden. What a champ. Being an existing property, the care he took, constant communication, etc. You want to win more business, get him to go meet clients 🙂On the back of this, I have referred a couple of people I know already!Good luck!
Cutomer
It was great service and experience from Metro heating & cooling team.From inspection to installation took less than a week, the team are professional and efficient. Will definitely recommend to my friend and family.A.A
Cutomer
From start to finish was very easy communication was great and azari and his team that installed the unit were professional and done a excellent job removing and refitting the new unit. Highly recomend metro heating and cooling
Cutomer
Great dealing with technical sales person.Very knowledgeable. Great team work from sales, ops and execution team. Exceptional workmanship. Product I think is second to none. Very very quiet Icongo refrigerated unit.Still to see durability of product in due course. So far so good. Well done.Highly recommend.
Cutomer
I have installed new central heating and cooling, in Victoria government energy saving plan. I highly recommend this business, very good customer service, units are working fine, their staffs are friendly and skilled, Pricing is fair and transparent - definitely value for money.
Cutomer
Thank you Metro Heating and Cooling for upgrading our home! We felt so valued right from our inquiry. Caleb was so efficient, sat down with us and answered throughly all the questions we had about installation of air cons in our home! Thank you for paying attention to detail which has fit perfectly within the aesthetics of our home! We recommend 100%! Systems work beautifully and we have already seen savings in our energy bill! Thank you again. Tendai and Batsi
Cutomer
Caleb was fantastic from beginning till the end with follow up.Some issues we had with installation which were rectified due to Caleb’s follow up and I would recommend him 100%.
Cutomer
Our only air conditioner decided to quit on us in the middle of a scorching summer week, and we were desperate for relief. Luckily, a friend recommended Metro Heating and Cooling, and I'm so glad they did! From the first call, jason was friendly and understanding, scheduling a prompt appointment
Cutomer
Metro is a distinguished company and it has been more than pleasant to engage them for their services. Very impressed with Matthew as well!
Cutomer
Caleb was able to think outside of the box to find us a solution and most importantly, Caleb and his colleagues were very helpful throughout the whole process. Thank you Metro Heating and Cooling for getting our home ready for summer.
Cutomer
Drew was helpful and also very honest about what he was speaking about, didn't try to upsell me on something I didn't need.
Cutomer
Dimitri and mark were extremely helpful and very easy to work with, they kept my floors and walls clean and helped me out with any questions i had, the best team ive experienced by far, give metro a call for your heating and cooling system for the best resultsThanks again ti dimitri and mark for the doi g a wonderful job, will definitely refer to family and friends 10/10
Cutomer
Metro Heating & Cooling is very reliable and honest. They work very fast and good we highly recommended.
Cutomer
All good To easy. Right from Quote to installation. Hard-working, efficient neat work and tidy
Cutomer
This is amazing service at a really good price point aswell! Ben knows exactly what he is doing and is a joy to work with!
Cutomer
Very happy with the result and the communication with everyone in that company. Will do business again with them.
Cutomer
All good To easy. Right from Quote to installation. Hard-working, efficient neat work and tidy
Cutomer
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GET UP TO $7,000 REBATE
Your Step-by-Step Guide to Energy-Saving Upgrades
Initial Phone Call
Understand your needs andschedule an initial consultation.
01
Home Inspection and EnergyAssessment
Conduct a thorough inspection toassess your home and determinethe most suitable energy-efficient Air conditioning options.
02
Installation
We’ll remove your old HVAC system and install the new, energy-efficient one,including setting up indoor and outdoor units, connecting refrigerant lines, andensuring all electrical components areproperly installed.
03
Do You Qualify for a Discounted Air conditioning system?
Find out if you qualify to receive up to $7,000* in government incentives to replace old Gas heating system to Electric Air conditioning system
up to
$7,000
discount
Government Heating & Cooling Rebates now available
The Victorian Energy Upgrades (VEU) program aims to help households and businesses in Victoria reduce energy costs and greenhouse gas emissions by offering discounts on energy-efficient products and services, including air conditioning systems.
ELIGIBILITY
Properties in Victoria that are over two years old are eligible for the program, provided you are replacing an existing inefficient air conditioning system. This offers an excellent opportunity to upgrade your home’s cooling efficiency.
ECCREDITED
Unlike traditional rebates, the discount is automatically applied when you receive a quote from an accredited provider. This simplifies the process by eliminating the need for a separate rebate application.
DISCOUNT
To benefit from the discount, the air conditioning system must be supplied and installed by an accredited VEU program partner. This ensures the installation meets safety standards and maximizes the efficiency benefits of the new system.
HOW DOES REVERSE CYCLE AIR CONDITIONING WORK?
Reverse cycle air conditioning uses a refrigeration cycle to cool the inside of your home, and a reverse refrigeration cycle to warm it up.
Heating Mode
Cooling Mode
Capturing Outdoor Heat
The external unit gathers heat from the air outside, regardless of low temperatures.
Heat Exchange Process
Within the system, the refrigerant is compressed and expanded, facilitating the transfer of heat to the indoor unit.
Distributing Warm Air Indoors
The indoor unit's fan circulates the heated air throughout the room.
Extracting Indoor Air
The indoor unit draws warm air from within the room.
Transferring Heat via Refrigerant
The refrigerant transports this heat to the outdoor unit.
Releasing Heat Outdoors
The outdoor unit expels the heat into the outside air, allowing cooled air to flow back into the room.
What are you looking for?
Discover efficient air conditioning systems for any home.
Ducted system
Ducted systems offer even air distribution, customizable zoning, energy efficiency, and discreet design, providing comprehensive climate control solutions.
Multi split system
Multi-split systems offer individualized comfort, energy efficiency, flexibility for different zones, and easier installation compared to traditional ducted systems.
Find Your Perfect AC Size Tailored Comfort for Every Room
ROOM TYPE
Bedroom, study
2.5 to 3kW
ExampleBedroom with ensuite,small lounge
3 to 5 kW
ExampleLounge, large kitchen
5 to 8 kW
ExampleOpen plan areas, largelounges
+8kW
ExampleROOM SIZE
SUGGESTED HEATING CAPACITY
Get the Perfect Fit We're Here to Help!
Transform Your Home with the Perfect AC Today!
Ensure your comfort and efficiency with the right reverse cycle air conditioner. Remember, room size is just one piece of the puzzle. Always consult experts like Australian Energy Upgrades for precise sizing and installation.
For ducted systems, aim for 1.1 to 1.4 kW of heating output per 10m² of your home, customized to your space’s unique needs.
Buy now pay later with
Experience the freedom of flexible payments with Handypay's 'Buy Now, Pay Later' option.
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See MORE REVIEWS
Just a note to say thank you for all the work you have done. It was a very smooth process. From talking the Leroy (who was a champ btw) to the entire team that installed the new ducted system.Then there was Jayden. What a champ. Being an existing property, the care he took, constant communication, etc. You want to win more business, get him to go meet clients 🙂On the back of this, I have referred a couple of people I know already!Good luck!
Cutomer
It was great service and experience from Metro heating & cooling team.From inspection to installation took less than a week, the team are professional and efficient. Will definitely recommend to my friend and family.A.A
Cutomer
Metro is a distinguished company and it has been more than pleasant to engage them for their services. Very impressed with Matthew as well!
Cutomer
Caleb was able to think outside of the box to find us a solution and most importantly, Caleb and his colleagues were very helpful throughout the whole process. Thank you Metro Heating and Cooling for getting our home ready for summer.
Cutomer
I would like to thank metro heating and cooling team, especially Cory. Team was amazing in their work and got my installation done on the committed date. No hassle. Explained the details about product which i am getting. Once i paid deposit, they started tracking everything for me and get my installation done. I highly recommend metro heating and cooling and their quote.Thank you team. Keep doing good
Cutomer
I have no hesitation to recommend Metro Heating & Cooling.The whole team was great!!From office guys to installers so easy to get my job done.I had 3 split systems installed today by Sparky Rhys & plumber Matt & what a great team they are!!.Professional, polite & their advice on placement of units was very helpful & they know their profession.Thankyou very much everyone. From start to completion...was a very easy pleasant process.
Cutomer
We just took advantage of the government subsidy for changing our gas ducted heating to split systems. Had 4 quotes and these guys were the best in terms of communication, knowledge on products and they felt genuine compared to other people I had spoken to.They weren’t the cheapest but they actually beat my other quotes and installed in a few days after my deposit was made! Super impressed and now we have new aircons! Thanks to Leeroy who made it all happen with great customer service 👏
Cutomer
Metro Heating & Cooling installed my TCL Multi-head split system. The installation team was excellent. I am very pleased with the service I received. I would highly recommend them. Thank you Leroy.
Cutomer
From start to finish was very easy communication was great and azari and his team that installed the unit were professional and done a excellent job removing and refitting the new unit. Highly recomend metro heating and cooling
Cutomer
Great dealing with technical sales person.Very knowledgeable. Great team work from sales, ops and execution team. Exceptional workmanship. Product I think is second to none. Very very quiet Icongo refrigerated unit.Still to see durability of product in due course. So far so good. Well done.Highly recommend.
Cutomer
I initially started out dealing with Ben who was fantastic and answered every question I had about the 16kw Mitsubishi system. There were a few small issues when installing the new unit but the team lead by Andre were awesome in fixing the problem promptly. I can’t thank Andre enough for his quality work and professionalism he made sure the job was done right.Andre made a special trip back which was 900km to make sure everything was working the way it should be.I would highly recommend Metro heating and Cooling. There pricing was very good as well.
Cutomer
I recently had Metro heating and cooling install my air conditioning under the VEU Rebate program, and I'm really happy with the service. Jake and his team were great—professional and efficient. He even came in on a public holiday to finish up, which I really appreciated. The whole process, from getting the quote to completion, was quick and easy. I'd definitely recommend them for anyone needing air conditioning work.
Cutomer
The team from Metro Heating and Cooling did a great job with the quote and install of our new reverse cycle air conditioner.I contacted a number of suppliers, but Metro stood out for their level of service and communication.I always received prompt responses to my questions from the service centre, with simple, clear advice.The install team did a great job, providing clear, easy to understand advice and was flexible with the siting of the various units, to achieve the best outcome for our home.I have not hesitation in recommending Metro Heating and Cooling.
Cutomer
I can't recommend Metro Heating and Cooling highly enough! From the initial contact with Stephen, who was incredibly helpful and knowledgeable, to the professional and efficient installation by the technicians, the entire experience was exceptional. They explained everything clearly, answered all my questions patiently, and completed the work quickly and neatly. They even offered helpful tips on maintaining my new system for optimal performance.
Cutomer
I have installed new central heating and cooling, in Victoria government energy saving plan. I highly recommend this business, very good customer service, units are working fine, their staffs are friendly and skilled, Pricing is fair and transparent - definitely value for money.
Cutomer
Thank you Metro Heating and Cooling for upgrading our home! We felt so valued right from our inquiry. Caleb was so efficient, sat down with us and answered throughly all the questions we had about installation of air cons in our home! Thank you for paying attention to detail which has fit perfectly within the aesthetics of our home! We recommend 100%! Systems work beautifully and we have already seen savings in our energy bill! Thank you again. Tendai and Batsi
Cutomer
Caleb was fantastic from beginning till the end with follow up.Some issues we had with installation which were rectified due to Caleb’s follow up and I would recommend him 100%.
Cutomer
Our only air conditioner decided to quit on us in the middle of a scorching summer week, and we were desperate for relief. Luckily, a friend recommended Metro Heating and Cooling, and I'm so glad they did! From the first call, jason was friendly and understanding, scheduling a prompt appointment
Cutomer
Drew was helpful and also very honest about what he was speaking about, didn't try to upsell me on something I didn't need.
Cutomer
Dimitri and mark were extremely helpful and very easy to work with, they kept my floors and walls clean and helped me out with any questions i had, the best team ive experienced by far, give metro a call for your heating and cooling system for the best resultsThanks again ti dimitri and mark for the doi g a wonderful job, will definitely refer to family and friends 10/10
Cutomer
Metro Heating & Cooling is very reliable and honest. They work very fast and good we highly recommended.
All good To easy. Right from Quote to installation. Hard-working, efficient neat work and tidy
Cutomer
This is amazing service at a really good price point aswell! Ben knows exactly what he is doing and is a joy to work with!
Cutomer
Very happy with the result and the communication with everyone in that company. Will do business again with them.
Cutomer
All good To easy. Right from Quote to installation. Hard-working, efficient neat work and tidy
Cutomer
WHO CAN BENEFIT FROM THE VEU PROGERAM?
The VEU program is for folks in Victoria who are thinking about switching from gas-powered to electric air conditioning at home. If you're considering this switch, you could get some help with the costs through incentives and rebates offered by the program. Plus, by going electric, you'll likely save money on your energy bills over time because electric systems are more energy-efficient. It's a win-win – you save money and help the environment by cutting down on greenhouse gas emissions.
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